Orders are typically processed and shipped within 2-3 weeks.
Orders are typically processed and shipped within 2-3 weeks.
We ship via USPS, UPS, and FedEx. Standard shipping typically takes 5–7 business days after your order is processed.
Once your order ships, you will receive a tracking number via email. You can also check your account details in your account page.
You can use this tracking number to monitor your package through the carrier’s website.
If your package is lost or significantly delayed, please contact our support team and we will open an investigation with the carrier on your behalf.
We accept returns within 30 days of delivery for items in their original, unused condition. Items must be in original packaging. Return shipping is the customer's responsibility unless the item is defective.
Exchanges are accepted within 30 days of delivery. Please contact us first to confirm item availability before sending back your original item.
Orders may be cancelled within 24 hours of placement. After 24 hours, orders may have already entered production or fulfillment and cancellations cannot be guaranteed.
Refunds are processed within 5–7 business days of receiving and inspecting your return. Refunds are issued to the original payment method.
If your order arrives damaged, please photograph the damage and contact us within 48 hours of delivery. We will arrange a replacement or full refund at no additional charge.
Custom and personalized orders are non-refundable and cannot be cancelled once production has begun. Please review all details carefully before placing your order.
All sale and clearance items are final sale. No returns, exchanges, or price adjustments are available on discounted merchandise.
Local porch pickup in Melbourne, AR. You will receive an email notification when your order is ready for pickup with pickup instructions.
We accept Visa, Mastercard, American Express, Discover, PayPal, and Apple Pay. We also accept cash/check for local pickup orders.
If you still have questions, please click here for our contact form!
We’re happy to help and typically respond within 24–48 hours.